Thursday, May 12, 2005
Web Sites as Quilting Bees

Key grabs:
Wisely, AgOnline leverages the natural tendencies of the ag-world to swap stories and trust one another's experience in the field, and it should be a model to other b2bs that talk at, rather than with, their customers.
What we really like about AgOnline's approach is the way it validates the audience's expertise.
The lesson: The online community has got to go beyond hosting forums. Genuine interactivity means showing users that their input matters in the very shape and tone of the publication. These days, a Web site is less a magazine than it is a quilting bee.